
LIVE DASHBOARD
Explore It Yourself
Hover, click, and interact to discover the full potential of the dashboard
Power BI transforms Konnect Insights data into powerful dashboards that help marketing, customer experience, and brand teams monitor sentiment, track engagement, and optimise omnichannel conversations. With real-time reporting and automated alerts, Power BI empowers teams to make faster, smarter decisions based on voice-of-customer data.
KEY FEATURES
Social Listening & Sentiment Tracking from Konnect Insights – Monitor brand mentions, sentiment shifts, and trending topics across social platforms and digital channels
Customer Service & Response Analysis – Analyse TAT, resolution time, and platform performance across support channels like social, email, and messaging
Connected Brand Intelligence – Combine Konnect Insights with CRM, marketing, or product data to align public perception with internal KPIs
Automated Dashboards & CX Alerts – Schedule brand health reports and receive alerts for negative sentiment spikes, unanswered queries, or PR risk signals

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U11002/1328 Gold Coast Highway,
Palm Beach, QLD, 4221, Australia