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Power BI Reporting for JustCall: Real-Time Call Centre and Sales Communication Insights
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JustCall to Power BI

Power BI Reporting for JustCall: Real-Time Call Centre and Sales Communication Insights

Can Also be connected to 

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LIVE DASHBOARD
Explore It Yourself

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Power BI transforms JustCall call and SMS data into actionable dashboards that help sales, support, and operations teams monitor performance, optimise workflows, and improve customer interactions. With real-time visibility and automated reporting, Power BI enables data-driven decision-making across every conversation.

KEY FEATURES

  • Call Volume, Duration & Outcome Tracking from JustCall – Monitor inbound and outbound call activity, talk time, and disposition trends across teams

  • Agent Productivity & Response Performance – Analyse call handling metrics, missed calls, and SMS engagement to support coaching and resourcing

  • Connected Communication Intelligence – Combine JustCall data with CRM, helpdesk, or marketing platforms for a complete view of the customer journey

  • Automated Dashboards & SLA Alerts – Schedule communication reports and trigger alerts for high missed call rates, delayed responses, or low engagement

OTHER DATA SOURCES

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Let’s start with your first. Fill out the form, and our team will get back to you promptly to discuss how we can help.

1300 844 431

info@reportsimple.com.au

U11002/1328 Gold Coast Highway,

Palm Beach, QLD, 4221, Australia

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