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Power BI turns Gmail activity into role-specific dashboards that help sales teams track pipeline communication, support teams monitor response efficiency, and internal operations ensure collaboration consistency. With real-time visibility, automated alerts, and deep integration, Power BI empowers every team to optimise how they engage—internally and externally.
KEY FEATURES
Sales Communication Tracking from Gmail – Monitor outreach frequency, follow-up cadences, and deal-related email volume across pipeline stages
Customer Support Response & Resolution Metrics – Analyse response times, ticket-related threads, and satisfaction patterns tied to Gmail interactions
Internal Collaboration Insights for Ops Teams – Track interdepartmental email volume, communication bottlenecks, and workload distribution
Automated Reports & Follow-Up Alerts – Schedule inbox activity dashboards and set alerts for missed replies, delayed responses, or excessive email loads

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